Stop missing calls. Stop losing chats.
Voice on the phone, chat across every other channel, one brand, one knowledge base. Tell us your current call and chat volume and we will scope a pilot inside 24 hours.
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AI Voice & Chat
Conversational AI that
books, serves, and converts.
Voice agents on the phone, chat agents across your website, WhatsApp, Messenger, Instagram DMs, and Slack. One brand, one knowledge base, every conversation captured. Hospitality-grade quality, 24/7, native multi-language.
AI Voice & Chat
Indicative pricing
From AUD $800 / month
Chat is tiered by conversation volume. Voice adds a per-minute usage rate on top of a monthly base. Most hospitality operators land at 30 to 50 percent of an equivalent human FTE across both.
Chat starter
AUD $800 / mo
Website plus WhatsApp chat agent, brand-trained, 1 booking integration, 1,000 conversations included.
Voice + chat operator
AUD $2,500 / mo + AUD $0.18 / min
1 voice agent plus multi-channel chat, multi-integration, multi-language, custom voice cloning, weekly tuning.
Enterprise
Custom
Multi-site voice and chat, internal knowledge assistants, on-premise option, dedicated analyst, SLA-grade availability.
What we do
The offer
Booking voice agent
Inbound calls handled like your best receptionist. Books, qualifies, upsells, transfers when needed. Connects directly to your booking platform.
Multi-channel chat
Drop-in chat across your website, WhatsApp, Messenger, Instagram DMs, Slack, Teams. One brain, every surface.
Outbound voice
Confirmation calls, win-back, no-show prevention, post-stay surveys. Real conversations at scale.
Customer service across channels
FAQ, status, change requests, refunds, on voice and chat. 24/7. Resolves up to 70 percent of inbound without a human.
Knowledge assistants
Internal-facing assistants for staff, ops, concierge, and back-office teams. Reduces training overhead and ramp time.
Multi-language native
English, Indonesian, Mandarin, Japanese, French, Spanish, German. Native speaker quality, not translated text-to-speech.
How it works
The process
- 01
Discovery
Call and chat audit, current booking and support flows, integrations needed, brand voice extraction.
- 02
Design
Conversation flows, escalation rules, tone of voice, edge case handling. Signed off in writing before build.
- 03
Train
Voice cloning, knowledge base ingestion, evaluation suite, integration testing in a sandbox environment.
- 04
Launch
Soft launch with shadowing, then full cutover with human supervision for the first 30 days.
- 05
Optimise
Weekly review of calls and conversations, prompt tuning, knowledge refresh. Quality compounds every week.
Why us
What sets this apart
Venue-native
Built and tested in real beach clubs and restaurants. Handles edge cases real venues actually face.
One brain, every channel
Voice, web chat, WhatsApp, social DMs, internal tools. Knowledge stays in sync, conversations flow between modes.
Booking + CRM integrations
Clubtech, OpenTable, Tock, SevenRooms, Resy, HubSpot, Salesforce, Pipedrive, Klaviyo. New integrations on request.
Guardrails first
Tone of voice, refusal rules, human escalation triggers. Designed before launch, monitored after.
Questions
FAQ
How does the voice agent sound?+
Indistinguishable from a human in 95 percent of calls under 4 minutes. We can clone your team's voice, or use a curated library of accent-matched voices.
Will the chat agent hallucinate?+
It will refuse before it invents. We build evaluation suites that catch hallucinations before they reach production.
What if a caller or visitor hates AI?+
The agent asks if they prefer a human, transfers immediately if so. We measure preference and tune the disclosure script accordingly.
How is pricing structured?+
Chat is tiered by conversation volume from AUD $800 / mo. Voice adds a per-minute usage rate on top of a monthly base. Most hospitality operators land at 30 to 50 percent of an equivalent human FTE across both.
What languages can I launch with?+
Production-grade today: English, Indonesian, Mandarin, Japanese, French, Spanish, German. Others on request with a short training window.
Does it integrate with my CRM and booking stack?+
Yes. HubSpot, Salesforce, Pipedrive, Klaviyo, plus Clubtech, OpenTable, Tock, Resy, SevenRooms. Custom APIs supported.
What about data privacy?+
Calls and conversations processed in-region. We sign DPAs, support full audit trails, and offer on-premise deployment for enterprise clients.
Reviewed by Justin Hannan, Founder & Managing Director.
Last updated 1 May 2026